Friday, November 21, 2008

Communication Breakdown


So here I am in Phoenix and early this morning I get a message on my Blackberry saying I can no longer receive or send text messages or emails until I reset my Shaw account password.
Four hours later I get to a computer with an internet connection to find I can't access my Shaw account through webmail at this time - no reason given. So I get on the phone (long distance of course) with tech support at Shaw - 1 hour and 7 minutes later I get through. Apparently for no reason the tech guy can give me he says he has to reset my email account. Any email messages sent to me in the last 7 hours are lost.
If you think you communicated with me today - you may have not have.
When it rains it pours.

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